Be prepared!

Welcome to this first in a short series of tips ‘n’ tricks on how to prepare you and your staff better for videoconferencing.

It’s amazing how often I speak to employees in organisations of all sizes when they’re expressing the exasperation linked to the perils of videoconferencing. The line goes down, the person’s voice is inaudible or video is blurred, fuzzy or otherwise unwatchable.

My first tip is simply “be prepared”. Have the general notion that every barrier can be hurdled, every issue faced positively. Find alternatives – prepare yourself so that you can always express what you need to say in written, recorded video or sonic form if needs be.